Sunday, June 17, 2012

Best practices for estimating projects & satisfied customers

* Components of a project (notes from 1/28/2012)
  • Customers
  • Requirements
  • Estimated time
  • Estimate a project and communicate any changes to the plan.
  • Elapsed hours
  • Actual time
    • You must track your actual time and compare it to estimated time 
    • You are still on track if you spend more time, but explained to customers what's happening.
    • this is how you schedule estimated hours
* Completely satisfied customers
Ask customers if they are completely satisfied, not just if they are satisfied. If they are not completely satisfied, ask what can we do to make you completely satisfied.

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